Email & Calendaring
Learn the Basics and More!
Discover how to switch from Microsoft and uncover all the tips you'll need to be effective when using Google.
Core vs Consumer
Two categories of Google apps, governed by different Terms of Service, are available at UAlberta. Explore the differences.
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Commonly Asked Questions
How do I access my UAlberta email, calendar, and applications?
UAlberta Google can be accessed by:
- Navigating to the top of any university webpage and selecting 'Email & Apps.'
- Browsing directly to https://apps.ualberta.ca/ and signing in there.
- Logging in directly from the consumer Gmail site as detailed here.
How do I sync my UAlberta Google account to my mobile device?
You can set up your Android or iOS device by visiting our Google Mobile Set Up guide.
How do I request and use an email alias with my UAlberta Gmail account?
You may request a preferred email alias here. Once approved, your Gmail account will automatically receive mail sent to either email address, but you will need to follow these steps to be able to send mail from your new alias.
What options are available if Gmail is blocked in my country?
- If you are an applicant who has not logged into UAlberta Gmail before, you will need to contact the Staff Service Centre for a workaround.
- If Gmail is blocked by your Internet Service Provider, you could try connecting to a VPN and then attempting to access Gmail again. Instructions on using the university’s VPN are available here.
Where can I learn more about the Google Services, such as Gmail, Calendar, etc?
Need help with the basics? Visit the Google Toolkit page to learn how to use Google at work and school. If you would like additional hands-on training for particular apps, visit the Technology Training Centre for a list of available workshops.
How can I stay up to date on all the new releases and updates happening in UAlberta Google?
You can subscribe to the UAlberta Google release calendar to be informed of the latest Google releases at the University of Alberta.
How does the University of Alberta keep our email secure?
Information on email privacy and security at the Unversity of Alberta can be found on the Chief Information Security Officer Email Privacy webpage.
Additional information on Google's privacy and security can be found on their Privacy & Security Center.
Where can I go to find out more about the University of Alberta’s computing policies and best practices?
For a collection of online safety tips visit the Office of the Chief Information Security Officer’s website for more details and the University’s official policies.
I’m not receiving emails from a specific person or account, what should I do?
The first step is to check your spam or junk folder, followed by validating with the sender that they used the correct email address. If neither of those options work, contact us and provide the date and time of the email, and the email address of the person trying to contact you. Not providing this information upfront may cause a resolution to take longer. If you are still having difficulties receiving emails, please contact the Staff Service Centre.
How can I set up a mailing list to send a message to a large group?
Mailing lists can now be created using Google Groups by Authorized Approvers. If you’d like to organize a mailing list, contact your Authorized Approver for more information.
I have graduated or am leaving the University of Alberta, how do I get a copy of my UAlberta email and other Google files or data?
You can use the Google Takeout self-serve tool. In a few easy steps, Google Takeout can help you create an archive copy of data (UAlberta Google apps like Gmail, Calendar, and more) to keep for your records or to transfer to another account.