Emergency Information and Procedures
U of A Emergency Notifications and Updates
In the case of an emergency on a U of A campus, information and updates will be provided here.
The university issues emergency alerts to inform you of urgent events that require you to take action for your safety. U of A Alerts are simultaneously shared through a combination of methods, including university email (@ualberta.ca accounts), university computers in labs, the university's public address systems (in many, but not all, buildings), the MyUAlberta mobile app, and university webpages.
What you can do in an emergency
- Immediately follow emergency instructions when you see them or hear them.
- Share emergency information with others nearby that may not have seen it yet.
- Always check ualberta.ca/emergency for information about current emergencies.
Emergency Contacts
Fire, Police, Ambulance, or Hazardous Spills
CALL 911, then call U of A Protective Services at 780-492-5050 (24hrs).
In the Field or International Locations
Call local emergency services, then call U of A Protective Services at 780-492-5050 (24hrs).
Urgent Maintenance Needs
Campuses: Call Campus Control Centre at 780-492-4833 (24hrs)
Residences: Call the RA on Shift during regular hours or 780-492-4833 after hours
Non-Emergency Reporting
Theft and Safety concerns
Call 780‑492‑5050 for U of A Protective Services (24hrs).
For Workplace Health and Safety or Environmental Concerns
Visit the Health, Safety and Environment website.
General Maintenance Needs
Campuses: Submit a Maintenance Request
Residences: Submit through your Residence Account
Did you know?
Active shooter events are extremely rare in Canada, but they have occurred. The U of A has an active shooter emergency procedure that tells you what to do should such an event take place on campus.
Procedures
Related Offices
- Emergency Management Office: oem.manager@ualberta.ca | Website
- Health, Safety and Environment: ehs.info@ualberta.ca | Website
- Maintenance Desk: Submit Online | 780-492-4833
Campus Information
- Augustana Protective Services: 780‑608‑2905 | Website
- Augustana Maintenance Desk: 780‑679‑1523
- Enterprise Square Emergency Procedures (pdf)
- Enterprise Square Security: 780‑428‑1541
- Enterprise Square Maintenance: 1‑866‑254‑5349
Additional Resources
- Emergency Preparedness and Response
- Immediate Student Support Services
- Environment Canada Public Weather Alerts
- Safewalk: 780‑492‑5563 | Website
- Alberta Poison & Drug Information Service: 1‑800‑332‑1414